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Our privacy policy

INFORMATION COLLECTED

We receive, collect, and store any information that you enter or transmit on our website in any way. Additionally, we collect the internet protocol (IP address) used to connect your computer to the Internet; your user criteria; Email Address; password; computer and connection information, as well as transaction history. We may use tools and software to measure and collect session information, including page response times, length of visits to certain pages, information about page interactions, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, product reviews, recommendations and personal profile.

 

METHOD OF COLLECTING INFORMATION

When you make a transaction on our website, fill out a form, request information or subscribe to a service, as part of the process, we collect the personal information you provide to us such as, but not limited to, your name, address and address E-mail. Your personal information will only be used for the specific reasons stated above. 

 

WHY COLLECT THIS INFORMATION

Collecting information is useful for:

  1. The operation of the business and the provision of goods and services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. Be able to contact our visitors and users in order to offer them goods and services that could meet their needs and/or inform them of available promotions.

  4. Create aggregated statistical data and other aggregated and/or non-personal information that allows us and our business partners to provide and improve our respective services;

  5. Comply with all applicable laws and regulations.

HOW INFORMATION IS SAVED AND SHARED

Our company uses the Wix.com platform for website hosting. Wix.com provides us with a complete web platform allowing us to showcase and offer our products and services online. Your personal information may be recorded in a Wix.com database, as well as in various related applications. The information is stored on secure servers protected by a firewall.  

 

All payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.

 

HOW WE COMMUNICATE WITH OUR VISITORS

We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or amounts owed, to collect your opinions through surveys or questionnaires, to share updates about our business and services or if necessary, to contact you to enforce our User Agreement, applicable by-laws and any agreements we may have with you. We may also contact you if you have completed a form or request via our website, in order to follow up on it.

For these purposes, we may contact you by email, telephone, SMS and postal mail.

 

HOW ARE COOKIES AND DATA USED

The use of cookies is useful to us in order to:

  • Provide an optimal browsing experience to our visitors and customers;

  • Identify users and members of our website;

  • Monitor and analyze the performance, operation and efficiency of our third-party platform hosts (such as Wix.com);

  • Ensure the security of our web platform. 

To find out more about cookies and cyber security, visit www.allaboutcookies.org 

The following links will allow you to access your Cookies settings, depending on the type of browser you are using:


To prevent Google Analytics from collecting your browsing data, visit this link: http://tools.google.com/dlpage/gaoptout

 

HOW TO REVOK YOUR ACCEPTANCE 

If you no longer accept the terms of this policy and wish to revok your acceptance to data collection, please contact us by email at info@cportelance.com or by postal mail at: 285, Mary st. Hawkesbury (ON) K6A 2C5

POLICY UPDATES

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or let's disclose.

 

UPDATE YOUR INFORMATION

If you would like to: access, correct, amend or delete any personal information we hold about you, please contact us at info@cportelance.com or mail us at: 285, Mary st. Hawkesbury (ON) K6A 2C5

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